
 
 
Author: Wilson Louis-Elias, Accountant
Company: PC Touch Services, Inc.
Contact: P.O. Box 14202
Hauppauge NY 11788
Tel: 631-676-2282
Title: The Power of New Technology - Phone
System
Type: Article
Date: July 15, 2008
			With this real estate market, I seriously considered quitting the 
			only job I knew best. I consumed all of the money I made during the 
			real estate market boom and I had nothing left to support myself. 
			Before leaving his firm, my broker was the only one making money. He 
			had enough cash to continue buying and selling properties. The 
			market has not been bad for him. One night, I went home and only 
			returned to his office once after that day to give him the good 
			news.
			 
			Boss, I just received my broker license and I am leaving this office 
			to seek better opportunities. It was a shock to my dear broker. He 
			tried very hard to convince me to give real estate another chance. I 
			told him, I had to move on. He had no clue I was going to listen to 
			him and I did give real estate another chance. Away from him!
			 
			I contacted a computer specialist to find out if he knew anything 
			about virtual phones. Not only my computer guy knew about virtual 
			phones, he knew even better. He knew about private branch exchange 
			(PBX). I asked him to tell me more. 
			 
			He told me that a PBX is a more intelligent phone answering service. 
			It picks up all calls, put callers in queue (on hold), call other 
			phone lines anywhere in the world, etc. Stop there, I said! Can you 
			build me one?
			 
			Within one week, I had my phone system installed “in my home.” To 
			date, that is where I meet with my salespersons every month to 
			discuss business strategies - next to the PBX. 
			 
			My real estate office does not use any receptionist or secretary. 
			The agents perform all of their clerical tasks in addition to going 
			out and knocking at doors to solicit listings. When calls come for 
			an agent, my PBX routes the call to the agent cell's phone or their 
			voicemail. Their voicemails are delivered directly to their email 
			address. In addition, we have a virtual office where my computer guy 
			posts all of the forms my agents need to perform their jobs. In 
			fact, every time one agent creates a new form, he or she share it 
			with the computer guy who, in turn, makes it available in the 
			virtual office for everyone. We have virtual discussions online. No 
			one has to meet anyone physically until our monthly meetings.
			 
			It has been almost one year now. Everyone is very happy for several 
			reasons. I don't pay them commissions. They pay me a small 
			enrollment fee and a low percentage of their commission. I attend 
			every closing to collect checks for my agents and cash it for them. 
			I keep my payment and remit more than 70% of their commissions to 
			them. 
			 
			I wish I can tell more, but I rather leave it at that before selling 
			my whole business ideas. With new technology, I was able to open a 
			real estate office in my home. I use one PBX server and one Windows 
			server for my phone system and my virtual office. It has been a good 
			8 months with 30 real estate salespersons. I look forward to hiring 
			more an d more agents that come to understand how much money they 
			can make once they learn the real estate business and find high-tech 
			broker like me.
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